Safety Procedures

• Our offices are open to consumers by appointment only (you may have one person accompany you for accommodation ONLY). This includes acquiring bus passes.
• When you are making your appointment with your Independent Living Specialist (ILS), you will be asked the following question to determine if you are healthy/safe to enter the building:
  • Do you have any of the symptoms related to illness: fever, cough, etc. or been within six (6) feet of someone who has?
• As the ILS greets the you in the lobby, you will be asked the same question. If the answer is yes, you will be asked to reschedule your appointment.
• Only one consumer at a time is allowed to enter/exit the building. This includes community members renting/returned loan equipment. The ILS or Loan Program coordinator will greet you in the lobby and escort you in/out.
• Our staff will take your temperature with a touchless thermometer if they think it is warranted.
• The staff person with whom the appointment is taking place will meet their guest in the lobby and escort him/her out of the building at the end of the meeting. Staff are responsible to ensure entering and exiting guests can do so according to guidelines.
• All guests and staff must wear masks when meeting.
  • THE EXCEPTION: Those with disabilities that preclude them from wearing a mask will not be required to wear a mask.
• Consumers and guests will be asked to use hand sanitizer as they enter the building and when they leave the building.
• Consumers must supply their own water/drinks.